Open Monday to Saturday 9am-5pm
12 The Walk, Ipswich, Suffolk IP1 1EE
Privacy Policy
Effective Date: 9th September 2025
Kenmare LTD T/A Procter’s Sausages
1. Introduction
At Procter’s Sausages, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, whether online, in person, or via other channels.
We handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Kenmare LTD T/A Procter’s Sausages
Registered office address Spains Hall, Spains Hall Road, Wilingale, Ongar, CM5 0QE
We are the data controller for the personal information you provide to us.
3. What Data We Collect
We may collect and process the following types of personal data:
Identity Data: Full name, title
Contact Data: Email address, phone number, billing/delivery address
Transaction Data: Details of products purchased, payment method (note: we do not store full card details)
Technical Data: IP address, browser type, time zone setting (if you use our website)
Marketing and Communications Data: Preferences in receiving marketing from us.
4. How We Collect Your Data
We collect data in the following ways:
When you place an order online, by phone, or in person
When you sign up for our newsletter or promotions
When you contact us via email or website forms
When you interact with our website and any social media platforms (via cookies and similar technologies)
5. How We Use Your Data
We will only use your personal data when the law allows us to. Common uses include:
To fulfil your orders and deliver our products
To contact you about your order or enquiry
To manage payments and refunds
To improve our website and customer service
To send you occasional marketing (only if you have opted in)
6. Legal Basis for Processing
We rely on the following lawful bases for processing your data:
Performance of a Contract – to fulfil your order
Consent – for email marketing and promotions
Legal Obligation – e.g. for record keeping required by tax authorities
Legitimate Interests – e.g. improving our products and customer service
7. Data Sharing
We only share your data when necessary, such as:
With payment providers (e.g. Stripe, Google Pay, ApplePay)
With delivery service platform providers
With IT service providers who help us manage our website
Where legally required (e.g. HMRC)
We never sell your data to third parties.
8. Data Retention
We only keep your personal data for as long as necessary:
Order and transaction data: up to 7 years (for tax/legal reasons)
Marketing data: until you unsubscribe or request deletion
9. Your Rights
Under the UK GDPR, you have rights including:
Access – to your personal data
Rectification – to correct inaccuracies
Erasure – to delete your data (in certain cases)
Restriction – to limit processing
Data Portability – to request a copy in a usable format
Objection – to direct marketing or legitimate interest processing
To exercise any of these rights, contact us at: [email protected]
10. Marketing
We may send you marketing emails if you have given us consent. You can unsubscribe at any time by clicking the link in the email or contacting us.
11. Cookies
Our website may use cookies to enhance your experience. You can control cookie settings through your browser or our website banner.
12. Security
We take reasonable steps to protect your data, including encryption, access controls, and secure systems. However, no method is 100% secure.
13. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date at the top.
14. Contact Us
If you have any questions about this policy or your data, please contact:
Data Protection Officer
Kenmare LTD T/A Procter’s Sausages
Spains Hall, Spains Hall Road, Willingale, Ongar, CM5 0QE
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk